Resume

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Education

University of Louisville
Bachelor’s of Science in Business Administration
Majoring in Computer Information Systems with a focus in Web Development

Anticipated August 2021

Technical Skills

Technical Writing Experience using UML and agile systems analysis and design frameworks with an expertise in Scrum
ERD modeling, process modeling, case diagrams, class diagrams, sequence diagrams, vision documents, user stories, Gantt charts, prototyping
Product demo decks, videos, and presentations as well as burnup/burndown charts, velocity charts, and other various sprint reports
Applications Microsoft Azure DevOps, Visual Studio, Visio, Sharepoint, Office, MySQL Server, Couchbase, phpMyAdmin, WordPress, Adobe XD, Photoshop, Illustrator, Premiere Pro, and After Effects
Languages HTML5, CSS, SQL, C# .NET, JavaScript, PHP, C++
Operating Systems Windows, Linux, MacOS

Work Experience

UPS

Business Systems Analyst Co-Op

  • Plays a pivotal role in developing a high-profile project that is expected to completely transform UPS ground transportation
  • Oversaw the implementation of a project from inception to completion across 10 sprints
  • Plans, facilitates, and leads meetings with the development team and stakeholders
  • Interprets business requirements into technical terms and user stories for the development team
  • Playing a key role in helping implement the onboarding, training, and support software known as Whatfix

Administrative Assistant

  • Demonstrate ability to work in a high pressure environment when handling and processing paperwork for hazardous material packages
  • Display attention to detail by ensuring that each package complies with federal and international hazardous material regulations
  • Display strong organizational and time management skills through working third shift while taking classes through the Metropolitan College Program
  • Peak Perfect Attendance Award for 2017

Oct 2020 – Present

Oct 2017 – Oct 2020
3 yrs

Walgreens

Shift Lead Manager / Pharmacy Technician

  • Exhibited dependability and a strong work ethic through receiving Employee of the Month for Dec 2016
  • Managed the store and its employees, delegating tasks based on individual skill sets
  • Personally oversaw employee payroll, addressing issues and creating solutions resulting in a 10% decrease in overall payroll expenses, saving the store about $1,000 per month
  • Open and closed the store as well as managed money and handled cash deposits over $30,000

Aug 2014 – Oct 2017
3 yrs 3 mos

Geek Squad (York Staffing)

Refurbish Technician (Temporary Associate)

  • Exhibit excellent communication and interpersonal skills when working in a team to achieve production goals of over 100 pcs per day
  • Operate various types of pcs and macs using operating systems including Windows, Linux, iOS, and SteamOS
  • Utilize software programs to test maximum performance to ensure customer satisfaction

May 2015 – Aug 2015
4 mos

Certifications

Professional Scrum Master I (PSM I)

Scrum.org
See credential

Issued Jan 2021
No Expiration Date